Hello,
I know this a bit lengthy, but hopefully all the details will better help you guys understand my problem.
We just purchased an HP Pavilion Windows 8.1 laptop for our office along with the Windows 8.1 Pro Pack upgrade. When I went to install the pro upgrade, it accepted my key and started the upgrade process, but before the install completed, an error was generated that stated "Something went wrong. " No error code was generated. I restarted the laptop, it did some updates, and when I logged back in, I checked under the computer properties and noticed that the OS version was changed to Windows 8.1 Pro with Media Center, so I assumed that it installed. I checked for corrupted files in the command prompt and no corrupted files were found.
So, the next thing I tried to do was join the laptop to our domain. I have joined XPs, Vistas, and 7s with no problems, but for some reason, Windows 8.1 does not want to join the domain. Just to be clear, I have the laptop plugged in via ethernet and the wifi off, I checked that the DNS of the laptop matched the DNS of the server, and all firewalls have been disabled. It seems to find the domain, but when it asks for the credentials to join the server, it returns an error stating that the domain could not be contacted or information was entered incorrectly. I know I am entering the correct credentials because, just to test, I created a new user account on a different machine and used the credentials to join the server. I pinged the server from the laptop and vice-versa, and all packets were received with no errors, so I know that they are "seeing" each other. Also, If I join the laptop to a Workgroup instead of the domain, I am able to access the server using the same credentials that it will not accept when attempting to join the domain.
I am baffled. Any help or suggestions will be much appreciated. Thanks!