Hello
I have recently bought a Sony Vaio Pro13 with Windows 8. I have also just upgraded to Windows 8.1. I have another laptop running windows 7 to which I have mapped the network drive at my place of work. On the W7 computer, files are available offline and I can synchronize them without any problem using the VPN.
I mapped the network drive to my new laptop running windows 8 but only about half of the offline files were made available offline and it was not possible to synchronize. I then started again, by deleting the mapped drive, deleting the offline files in the CSC folder, moved the folder elsewhere and increased the space available for offline files. I then successfully mapped the drive and copies of all offline files were available on the laptop (after about 2 hours of synchronizing!).
However, I have not been able to synchronize the files since. The VPN works for other things (e.g. subscription websites which need a VPN connection) but the network drive is showing as either offline, or when I try to synchronize, the process begins and then I get a 'failed' message (currently 'the username or password is incorrect'). This can't be the case, or I wouldn't be on the VPN or accessing emails via Outlook - and in any case, it worked once with exactly the same credentials. I double checked in the windows credentials as well. The sync centre also says that the drive is 'offline (background sync)'.
My IT administrators do not have any suggestions apart from removing 8 and installing 7 because they do not currently support Windows 8...
Do you have any suggestions as to why the VPN works, the files have been made available offline, but the networked drive will now not sync?
Thank you
Liz
I have recently bought a Sony Vaio Pro13 with Windows 8. I have also just upgraded to Windows 8.1. I have another laptop running windows 7 to which I have mapped the network drive at my place of work. On the W7 computer, files are available offline and I can synchronize them without any problem using the VPN.
I mapped the network drive to my new laptop running windows 8 but only about half of the offline files were made available offline and it was not possible to synchronize. I then started again, by deleting the mapped drive, deleting the offline files in the CSC folder, moved the folder elsewhere and increased the space available for offline files. I then successfully mapped the drive and copies of all offline files were available on the laptop (after about 2 hours of synchronizing!).
However, I have not been able to synchronize the files since. The VPN works for other things (e.g. subscription websites which need a VPN connection) but the network drive is showing as either offline, or when I try to synchronize, the process begins and then I get a 'failed' message (currently 'the username or password is incorrect'). This can't be the case, or I wouldn't be on the VPN or accessing emails via Outlook - and in any case, it worked once with exactly the same credentials. I double checked in the windows credentials as well. The sync centre also says that the drive is 'offline (background sync)'.
My IT administrators do not have any suggestions apart from removing 8 and installing 7 because they do not currently support Windows 8...
Do you have any suggestions as to why the VPN works, the files have been made available offline, but the networked drive will now not sync?
Thank you
Liz