I have a laptop that encounters the error 0x800710fe (This file is currently not available for use on this computer.) for several offline-available files, eg if I try to delete it. Furthermore, the synchronisation centre shows an error (permission denied) for the root folder of the netowrk share that is partially made offline.
As I understand, this is caused by some kind of corruption of the local offline cache and the typical recommendation is to rebuild this cache. The machine in question is not my own and the user is unsure how many files he changed since the error first occurred.
Therefore, my first question is: Does the error on the root folder mean that no files are synchronised any more, ie if I rebuild the cache, can I lose files that are not corrupted, but have not been synchronised to the server? I did a quick test and it seems that new files are synchronised correctly, but I could not find any indication that this is the expected/guaranteed behaviour?
Second, can I remove the problematic file from the cache manually without rebuilding everything?
Third, does the synchronisation error for the root folder relate to the file(s) that are corrupted? Can I get more detailed Information about this error?
And fourth, what are the typical reasons for such corruptions? It seems that the laptop in question exhibits this behaviour quite frequently, and I obviously want to stop it from doing so.
Thanks in advance,
Christoph